Windows cannot open Help and Support because a system Service is not running

We have seen a rash of these problems on Windows Server 2003. Research seems to indicate the problem is related to the installation of Windows Server 2003 Service Pack 2 (SP2).

The simplest fix we have found is this:

• Open a Command Prompt
• Run the following commands
  • %SystemDrive%
  • CD %windir%\PCHealth\HelpCtr\Binaries
  • start /w helpsvc /svchost netsvcs /regserver /install

The service should install and start automatically.