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Windows cannot open Help and Support because a System Service is not running

We have seen a rash of these problems on Windows Server 2003. Research seems to indicate the problem is related to the installation of Windows Server 2003 Service Pack 2 (SP2).



The simplest fix we have found is this:



  • Open a Command Prompt
  • Run the following commands
    • %SystemDrive%
    • CD %windir%\PCHealth\HelpCtr\Binaries
    • start /w helpsvc /svchost netsvcs /regserver /install



The service should install and start automatically.

Gary Herbstman
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