Byte Solutions Announces Partnership with Leading MSP Consortium, The 20

After an extensive application process, Byte Solutions has teamed up with The 20 to unlock new growth and scalability.

Boca Raton, FL, May 3, 2024, Byte Solutions, Managed Computer Services, today announced a new partnership with the acclaimed MSP consortium, The 20.

Byte Solutions has become an official member of The 20, empowering the company to provide its clients with a broader set of solutions and enhanced support. The alliance will enable Byte Solutions to deliver unparalleled services with greater scalability, while also leveraging a proven business model to achieve newfound growth.

“It gives me great pleasure to announce our new partnership with The 20,” said Gary Herbstman, CEO of Byte Solutions. “The 20 is a unique force in our industry, and we’re excited to tap into their powerful platform to bring our clients the best IT solutions available, coupled with world-class service and support. We’re confident The 20’s proven model will help Byte Solutions streamline operations and take our clients to new heights. Byte Solutions’ collaboration with The 20 is a testament to our unwavering commitment to client success.”

Key Benefits for Byte Solutions MSP Clients:

• Around-the-Clock Support: Our help desk now boasts 24x7x365 phone support, ensuring immediate assistance with an impressive average hold time of just 17.5 seconds.
• Expanded Expertise: Access to broader technical resources and expertise, allowing us to address complex IT challenges swiftly and efficiently.
• Extended Market Reach: Byte Solutions extends its national presence into 180 additional markets, providing local, personalized service on a national scale.
• Robust Operations Center: The integration of a 24×7 Network Operations Center guarantees continuous monitoring and management of IT systems, ensuring maximum uptime and reliability.
• Reputation for Excellence: Membership with “The 20” aligns Byte Solutions with a best-in-class reputation, recognized for delivering top-tier managed IT services.
• Compliance Mastery: Our services now include comprehensive NIST, HIPAA, and GDPR compliance assistance, fortifying the security and integrity of client data.

As members of The 20, MSPs maintain their individuality and independence, but gain the ability to service larger clients, even those with locations in multiple states, as well as clients with stringent regulatory and security requirements. Effectively, The 20 enables its MSP members to provide services that were traditionally exclusive to larger MSPs, all without the associated risks and substantial investments.

“We’re delighted to welcome Byte Solutions to The 20,” said Tim Conkle, CEO of The 20. “Our exceptional service delivery model, process-driven approach, and tightknit community is going to help take Byte Solutions to the next level.”

To learn more about The 20 and membership requirements, visit https://www.the20.com.

For more information about Byte Solutions, visit https://www.bytesolutions.com.

About Byte Solutions

Byte Solutions, established in 1995 in Boca Raton, FL, stands at the forefront of Managed IT Services. Our unwavering commitment to excellence is reflected in our exceptional customer service, in-depth technical expertise, and our ability to deliver innovative solutions to complex business challenges. As your trusted business partner, we are dedicated to elevating your operations with our comprehensive suite of IT services, ensuring your business stays ahead in the ever-evolving digital landscape.

About The 20

The 20 (www.the20.com) is a consortium of independent Managed Service Providers (MSPs) who work together, leveraging a single service delivery model, a US-based 24/7 Support Desk and Network Operations Center, and a slate of proven processes to achieve new growth and compete at parity with larger companies. Extending beyond our robust tools and business model, The 20 serves as a forward-thinking community of like-minded business owners who support one another’s growth and success. We’re your MSP “easy button.”